• How many hotels are there in the resort? What features do they have?
  The Galzignano Resort Terme & Golf includes 3 four stars hotels : the moderno ed eco-friendly Radisson Blu Majestic, the Hotel Sporting and the Hotel Splendid, both in a more traditionl and thermal style. The Majestic and the Splendid share the indoor and outdoor pools, the Restaurant and the spa, while the Sporting has its own indoor and outdoor pools, Restaurant and spa.
  
  
• What time is check in/out?
  You can check-in anytime after 3 PM (15.00) Check-out is before 11 PM.
  
  
• Will it be possible to check in early or check out late?
  Its possible to arrange an early check-in depending on hotel's availability. 
  
  
• Will there be a luggage storage at the hotel in case of early arrival or late departure?
  Yes, the hotel is equipped withe a free of charge luggage storage.
  
  
• Will there be a garage or a parking lot? How much will it cost?
  The hotel has an outdoor free of charge parking lot.
  
  
• Are pets permitted in your hotel? Which size? Will there apply an overcharge?
  We accept, on request and subject to availability, small and medium sized animals up to 25 kg, It is allowed one pet per room. Pets are not permitted in the dining areas or in the swimming pool, except in the designated communal areas. It is to be applied a € 18,00 overcharge per day to pay at the hotel's reception and there will be a supplementery charge for food request . For more information please contact the reservation office at 049 919 5665.
  
  
• Will there be children's animation? For what age? Which activities will be provided?
  Children's animation is for children from 4 years of age; It features many activities like games, laboratories and music inside our Kids Club. The service is available during weekends, high season and holidays.
  
  
• Do you organize tours or excursions?
  Yes. The hotel is equipped with a local expert exclusively dedicated to tours and excursions.
  
  
• Which services are included in BAR base rate in B&B ?
  Rates include overnight stay, buffet breakfast, bathrobe and towel, indoor and outdoor pools use, sauna and thermal cave access inRevital Wellness & SPA, VAT and staff service. Tourist tax is not included.

• Does the resort have a charging point for electric cars?
  Yes, Galzignano Resort Terme & Golf has a charging point for electric cars with both fast and slow charging options.

• How many rooms does the resort have?
  The resort has 300 rooms. 91 rooms at the Hotel Splendid, 112 at the Hotel Sporting and 97 at the Hotel Majestic.

• Are there any rooms with balcony or terrace?
  All rooms in the three hotels have a balcony or terrace.

• Are there any rooms with wooden flooring?
  Yes, all the rooms at the Hotel Majestic and some rooms at the Hotel Sporting. The remaining rooms at the Sporting and the Splendid have carpeted floors.
  
  
• Do the bathrooms have a bath or a shower?
  At the Majestic Hotel, most rooms have a comfortable shower. Some also have a bath. At the Sporting and Splendid Hotels, most rooms are equipped with a bath. Please specify your requirements when booking.

• Are there any family rooms or connecting rooms?
  The Sporting Hotel has 18 connecting rooms, which are particularly suitable for families with children. The Majestic Hotel offers two connecting rooms on each floor and suites with separate areas, which are particularly suitable for families with children. At the Splendid Hotel, on the other hand, there are four connecting rooms on each floor.

• Are cots/baby beds available for children? Is there an extra charge?
  Free cots are available for children aged 0–2 years. This service is available on request, subject to availability.

• What is the maximum number of people who can stay in a room? 
  From the Junior Suite upwards, up to a maximum of 4 adults can be accommodated in the same room. In Standard and Superior rooms, it is not possible to add extra beds.

• Do you have rooms suitable for guests with disabilities?
  Yes, the hotel has 5 rooms suitable for guests with disabilities. For further information, please contact the bookings office directly on 049 919 555030. 

• Do you have smoking rooms?
  No, the hotel does not have any smoking rooms..

• Are the rooms air-conditioned?
  Yes, all rooms are air-conditioned.

• Which restaurants and bars are there at Galzignano Resort Terme & Golf?
  At Galzignano Resort Terme & Golf, every moment of the day has a flavour of its own. Ristorante Aqua, at the Hotel Majestic, serves refined contemporary cuisine built around the flavours of the sea; Ristorante Terra, at the Hotel Sporting, celebrates Italian tradition and the produce of the Veneto — above all of the Euganean Hills — with wines and dishes rooted in the land around the resort. KAOS, at the Hotel Splendid, offers a versatile, informal setting, while the Bistrot degli Ulivi is perfect for a relaxed break between good food and nature, with light lunches just a step away from the sunloungers. On the golf course, in the clubhouse area, Fuoco Bistrot is the resort's most convivial meeting point: ideal for light lunches, aperitifs overlooking the green and grilled dinners, with the embers taking centre stage. At the Sporting, the Pool Bar accompanies moments of poolside relaxation, while the Gin Bar offers over 50 gin labels — the widest selection in the Veneto — alongside classic cocktails and Martinis.

• What are the restaurant opening hours?
  Lunch is served from 12:30 to 14:30, and dinner from 19:30 to 21:30, at Ristorante Aqua and Ristorante Terra. Hours designed to let you take the day at your own pace, between the thermal baths, sport and relaxation.
  
  
• At what time is breakfast served?
  Breakfast is available from 7:00 to 10:30, so you can choose between an early start and a slower awakening without missing out. It is served at Ristorante Aqua (Hotel Majestic), Ristorante Terra (Hotel Sporting) and KAOS (Hotel Splendid).
  
  
• Is breakfast included in the room rate?
  Yes, breakfast is always included in the price of your stay.

• Can I bring my pet into the dining rooms?
  For health and hygiene reasons, animals are not permitted in the restaurants' indoor dining rooms.

• Is the restaurant service buffet-style or à la carte?
  Our offering combines both: starters and desserts are served buffet-style, while main courses are chosen à la carte. This way you can enjoy your meal with greater freedom, without giving up the care of freshly prepared cooking.
  
  
• Are drinks included in half board and full board?
  Drinks are not included in half board or full board arrangements and are charged separately.
  
  
• Are there gluten-free options at Galzignano Resort?
  Yes. Gluten-free choices are available in our restaurants, from bread and pasta through to dessert. We recommend mentioning any dietary requirements when booking, so that our team can make the most of your dining experience.
  
  
• Are vegetarian dishes available?
  Certainly. Our chefs create vegetarian dishes conceived as proper courses, showcasing vegetables, seasonal ingredients and local flavours. Letting us know your preference at the time of booking allows us to make the experience even easier and more enjoyable.
  
  
• Can I eat vegan at the Resort?
  Yes. On request, we can prepare vegan and plant-based dishes, thoughtfully built around seasonal plant ingredients. We recommend letting us know in advance, so the kitchen can dedicate a suitable proposal to you.

• Is there a children's menu?
  Yes. On request, dishes and options designed for children are available, created to suit the tastes of our youngest guests. Simply mention it at the time of booking.
  
  
• Are highchairs available in the dining room?
  Yes. Highchairs are available for our little guests free of charge in the Resort's restaurants, with no need to reserve them in advance.
  
  
• Can I dine at a restaurant other than my hotel's?
  Yes. Guests may book at any of the Galzignano Resort restaurants, regardless of the hotel where they are staying — a chance to change atmosphere, cuisine and setting even within the same holiday. 

Galzignano Resort has a 5 swimming pools, 3 at Hotel Majestic (indoor, outdoor and sporting pool) and 2 at Hotel Sporting (indoor and outdoor pool). At Hotel Majestic there is also a sweat grotto, while at Hotel Sporting there is a sweat grotto and sauna. 

• Is access to the pools also allowed to external guests?
  Non-residents are charged an entry fee. The cost is €35 for the whole day and €25 for the afternoon (from 14:00 to 20:00). Until the end of September, our swimming pools at the Majestic will be open until 11.30 pm on Fridays; admission costs €25. For further information, please see the relevant section on our website: hhttps://www.galzignano.it/en-GB/event/nights-under-the-stars. 

• What does access to the pools include? 
  Access to the pools includes a pool towel, sunbed, parasol and access to the sweat grotto and sauna. 
  
  
• What is the temperature of the thermal water in the pools? 
  The water temperature in our thermal pools is about 37 degrees. 

• Is it possible to book a day use room?
  Yes, subject to availability, it is possible to book a day use room. For further information, please contact the booking office directly on 049 919 5500.

• What are the wellness centre's opening hours?
  The wellness centre is open every day from 9:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m. (closed on 25 December; closed all day on 1 January).
  
  
• Is the Spa Kit included? What do I need to bring for the wellness circuit?
  A towel for the relaxation area is provided at the wellness centre. Bathrobe and slippers should be brought from your room or from home.
  
  
• What does the wellness circuit include? How long does it last?
  The wellness circuit features a relaxation area with sauna, sensory showers, sweat grotto, whirlpool tub and a relaxation area with de-stress loungers. Suggested duration: 2 hours.
  
  
• What is wellness route? What does it offer? What is its duration?
  Wellness route has a relax zone with: sauna -  emotional showers sweat cave - jacuzzi - relax room with atni-stress sunbeds. Suggested Time:2 hours.
  
  
• Are there wellness circuits available for expectant mothers?
  No. Our circuits are not suitable for women who are pregnant.
  
  
• Do I need to be staying at the hotel to use the Revital Wellness & Spa?
  No, non-resident guests are also welcome. The charge is €15 for half a day, in one of the two available time slots.  
  
  
• How long can I stay in the wellness centre?
  The wellness centre is open every day from 9:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m. Within these hours you are free to use the facilities at your own pace; suggested duration: 2 hours.

• Do I need to book to use the Revital Wellness & Spa?
  Guests staying at the Resort may use the wellness centre at any time; non-resident guests are required to book.

• Can the Spa be booked exclusively for parties and events?
  Yes, the spa can be booked on an exclusive basis for parties and events, on request and at an additional charge.

• From what age is access to the wellness centre permitted?
  Access is not permitted to anyone under 18, even when accompanied by an adult. For any questions or further information, please contact the wellness centre on 049 9195500.
  
  
• Can under-18s use the wellness centre on their own, or must they be accompanied by an adult?
  Neither: access is not permitted to anyone under 18, even when accompanied by an adult.
  
  
• Can couples' treatments be booked?
  Yes. Some of the massages on our price list can be enjoyed as a couple, subject to availability.
  
  
• Is it possible to book a room on a day-use basis?
  Yes, subject to availability, a room can be booked for day use by contacting the reservations office directly on 049 919 5500.

• What are the properties of the thermal waters?
  The thermal waters at terme di galzignano are sodium-chloride, bromide and iodide waters, naturally hyperthermal. Their composition and their temperature make them suitable for thermal treatments and promote, in particular, pain-relieving and muscle-relaxing effects. The thermal water is also used in the maturation of the thermal mud, through a prolonged interaction between clay, thermal water and micro-organisms.
  
  
• What are the properties of your thermal mud?
  Galzignano’s mature thermal mud is used mainly in mud therapy for certain musculoskeletal and rheumatic conditions. The combined action of the heat and of the properties of the mature peloid can help reduce pain and joint stiffness, supporting an improvement in the function and wellbeing of the musculoskeletal system. Whether the treatment is indicated is determined by the doctor, in relation to the condition and to the patient’s individual clinical situation.
  
  
• Where does the mud come from?
  The thermal mud used at terme di galzignano is obtained from clay sourced in the Euganean Hills. The clay is placed in dedicated tanks and kept in contact with the thermal water for a maturation period of at least 60 days. During this process, physical, chemical and biological changes take place that bring the peloid to maturity, making it suitable for use in mud therapy.
  
  
• Which conditions is mud therapy indicated for?
  Mud therapy is indicated, subject to medical prescription and assessment, as part of thermal treatment for certain arthro-rheumatic and musculoskeletal conditions recognised under current legislation. Whether the treatment is indicated is determined by the doctor on the basis of the diagnosis, the patient’s general condition and the possible presence of contraindications. Mud therapy should therefore not be assumed to be automatically indicated for every osteoarticular condition.

• What are the contraindications of mud therapy?
  Mud therapy involves the application of hot mud and significant exposure to heat. A medical assessment before the start of treatment is therefore required. Particular care is needed in the presence of cardiovascular conditions, fever or acute infections, acute illness or other clinical conditions that may be aggravated by exposure to heat. During treatment, and above all in more sensitive individuals, low blood pressure, sweating, tiredness or a feeling of weakness may occur. The doctor assesses any absolute or relative contraindications on an individual basis and determines the most appropriate way to carry out the treatment.

INHALATION TREATMENTS

• Which conditions are inhalation treatments indicated for? 
  Thermal inhalation treatments are used, where medically indicated, for certain chronic conditions of the respiratory tract and upper airways covered by the legislation on thermal treatments. For treatment to be provided under the Italian National Health Service (SSN), the diagnosis stated on the prescription must correspond to one of the conditions recognised under current legislation. The recognised respiratory conditions include certain forms of chronic rhinosinusitis-bronchial syndrome and chronic bronchitis, including forms with an obstructive component, according to the criteria set out in the legislation.
  
  
• Is COPD eligible for thermal treatment under the SSN?
  Yes. COPD (Chronic oObstructive Pulmonary Disease) is among the respiratory conditions for which thermal treatment is indicated under current legislation. Admission to treatment is not, however, automatic on the basis of the diagnosis alone. The pre-treatment medical examination is mandatory. During this examination the doctor assesses the patient’s general clinical condition, the stability and severity of the condition, any comorbidities and the presence of contraindications. On the basis of this clinical assessment, the doctor either admits the patient to treatment or may decline to authorise it if the patient’s clinical condition does not allow it to be carried out safely.
  
  
• Is bronchial asthma eligible for inhalation treatments under the SSN?
  No. Bronchial asthma is not among the conditions eligible for thermal treatment under the italian national health service. An ssn prescription with a diagnosis of bronchial asthma therefore does not allow a course of inhalation treatments to be provided under the national health scheme. This exclusion concerns access to thermal treatment under the SSN and does not constitute a general judgement on the usefulness of inhalation therapies in patients with asthma.
  
  
• Are allergic conditions eligible for inhalation treatments?
  The presence of a respiratory allergy does not automatically give access to thermal treatment under the SSN. For treatment to be covered by the national health service, the diagnosis stated on the prescription must correspond to a condition recognised under current legislation. A generic diagnosis of allergy or allergic rhinitis should therefore not automatically be regarded as equivalent to an eligible thermal condition.
  
  
• What are the contraindications of inhalation treatments?
  Before beginning inhalation treatments, the pre-treatment medical examination is required. Particular care is needed in the presence of acute respiratory conditions, infections in the acute phase, flare-ups of chronic conditions or unstable clinical situations. In patients with bronchial asthma, and especially where the asthma is uncontrolled or in a flare-up, any treatment must be assessed individually and, where necessary, postponed until adequate clinical control has been achieved.

MEDICAL EXAMINATION AND ADMISSION TO TREATMENT

• Is a medical examination mandatory before thermal treatment?
  Yes. The pre-treatment medical examination is mandatory before beginning any thermal treatment. The examination is mandatory for all the main types of treatment, including: Mud therapy; Therapeutic thermal baths; Inhalation treatments. A medical prescription, including one issued under the national health service, does not automatically result in admission to treatment. During the examination, the doctor assesses the patient’s clinical condition and determines whether the conditions are in place for the treatment to be carried out safely. 
  
  
• Why is a medical examination mandatory before treatment?
  The purpose of the admission examination is to ensure that the thermal treatment is appropriate and safe for the individual patient. In particular, the doctor checks: That the diagnosis matches the treatment requested; The current clinical condition; Any contraindications; Any concurrent conditions;Any medication currently being taken; The patient’s suitability for the prescribed treatment. At the end of the assessment, the doctor may admit the patient to treatment or decline to admit them, if their clinical condition does not allow the treatment to be carried out safely.
  
  
• What does the admission examination involve?
  The examination includes the medical history, a review of the available clinical documentation and, where indicated, a physical examination. The doctor checks that the diagnosis, prescription and treatment match, assesses the current clinical condition and the possible presence of contraindications. At the end of the examination, admission to treatment and the relevant treatment arrangements are established or, where necessary, admission is declined.
  
  
• Does the spa have an agreement with the national health service (SSN)?
  Yes. Terme di Galzignano operates under an agreement with the italian national health service for the thermal services provided for under current legislation. To access treatment under the SSN, a medical prescription is required, stating the recognised condition and the corresponding course of treatment. The prescription must then be verified by the spa doctor during the admission examination.
  
  
• Is it possible to have thermal treatment without an SSN prescription?
  Yes. Thermal treatments can also be provided privately, according to the services available at the facility. Here too, the pre-treatment medical examination is mandatory before treatment begins.
  
  

TREATMENTS AND SERVICES

• What kinds of treatment can I find at the SPA?
  The resort offers a range of services, including: Mud therapy; Therapeutic thermal baths; Inhalation treatments; Wellness treatments; Massages; Face and body beauty treatments. Thermal treatments have a therapeutic purpose and require a medical assessment. Wellness and beauty treatments serve a different purpose. 
  
  
• Do I need to book in order to use the SPA?
  Yes. Treatments and services must be booked in advance, subject to availability at the facility. The admission examination is mandatory for all thermal treatments.
  
  
• Can I use the SPA facilities without staying at one of the resort’s hotels?
  Yes. Day guests can also use the spa facilities and the pools, subject to availability and to the arrangements and rates set by the resort. For thermal treatments, the admission examination is mandatory.
  
  
• Is the SPA centre inside or outside the building?
  The spa centre is inside the resort. The facility has dedicated areas for thermal treatments and both indoor and outdoor thermal pools.
  
  

THERMAL TREATMENT AND POOL OPENING HOURS

• What are the opening hours for thermal treatments? 
  Thermal treatments are carried out from Monday to Saturday, from 06:00 AM to 12:00 PM, with the last session at 12:00 PM. The hours for thermal treatments differ from the pool opening hours.
  
  
• Are the spa facilities also open in winter?
  Yes. Thermal treatments are available all year round, according to the facility’s operating calendar. Any closing days or seasonal changes are communicated by the facility.
  
  
• Is the SPA open in the evening?
  Thermal treatments are carried out during the hours set aside for therapeutic activities, from monday to saturday, 06:00 AM to 12:00 PM. At certain times of year the thermal pools may have evening openings or extended hours, according to the resort’s calendar.
  
  
• What is the best time of year for mud therapy?
  Mud therapy can be carried out all year round. There is no single time of year that is universally best: the most appropriate moment depends on the patient’s clinical condition, on the condition being treated and on the doctor’s recommendations. 
  
  

THERMAL POOLS

• What are the opening hours and prices for the thermal pools?
  The thermal pools are open every day from 08:00 AM to 08:00 PM; For guests staying at the resort, access is included in accordance with the terms of their booking. Day guests can purchase full-day and afternoon entry. Current rates are: € 35 for full-day entry; € 25 for afternoon entry from 02:00 PM. Rates are subject to change. For up-to-date information, please contact the reservations office. 

• What is the water temperature in the thermal pools?
  The water temperature in the thermal pools is approximately 37 °C. The water temperature encourages a feeling of relaxation and can contribute to the muscle-relaxing effect of immersion. Time spent in hot water should nevertheless be appropriate to the guest’s age and individual condition.

• Are the pools open to day guests on Sundays?
  Yes. The pools are also open to day guests on sundays, subject to availability and entry conditions. Current rates are € 35 for full-day entry and € 25 for afternoon entry from 02:00 PM. For up-to-date information, please contact the reservations office.

• Can the outdoor pools be reached directly from the hotel?
  Yes. The indoor and outdoor pools are connected and allow guests to move between the different areas in accordance with the facility’s arrangements.

• Is a swimming cap compulsory in the pool?
  No. Wearing a swimming cap in the pool is not compulsory. Guests are nevertheless asked to observe hygiene rules and the pool regulations.

• Is a spa kit provided?
  What is included with entry may vary according to the type of admission. For up-to-date information on towels, bathrobes and slippers, and on any items available to hire, please contact the reservations office.

• From what age can children use the thermal pools?
  There is no general minimum age for using the pools. With young children, however, it is important to limit uninterrupted time in hot water, to allow frequent breaks and to ensure proper hydration and constant adult supervision. For children under 3 years of age, short periods of around 10 minutes are recommended, separated by breaks. Where a child has a medical condition or particular needs, it is advisable to consult a paediatrician before using the thermal pools.

• Are there any restrictions for pregnant women?
  Pregnancy calls for particular caution when it comes to exposure to water at high temperatures. It would therefore not be correct to regard use of the thermal pools as free of contraindications in every situation. During pregnancy, it is advisable to consult your doctor or gynaecologist, who can assess whether the pools can be used, how long immersion should last and the most appropriate arrangements in relation to the stage of pregnancy and to your individual condition. For mud therapy, whether the treatment is indicated must be assessed by the doctor before it is carried out.

ACCESS TO THERMAL TREATMENTS

• Can I have only thermal baths, without mud therapy or inhalation treatments?
  Yes, therapeutic thermal baths can also be provided on their own, where this is supported by the clinical indications and the treatment plan. Here too, the pre-treatment medical examination is mandatory. The doctor assesses the patient’s clinical condition and determines whether the treatment is appropriate and safe.

• Does a medical prescription guarantee admission to treatment?
  No. The prescription is the basis for access to the course of treatment concerned, but it does not replace the admission examination. The spa doctor must assess the patient before treatment begins and may modify, suspend or decline to authorise the treatment if the patient’s clinical condition makes it inappropriate or unsafe.

• What happens if the doctor does not consider the patient suitable for treatment?
  If the examination reveals clinical conditions that make the treatment inappropriate or unsafe, the doctor may decline to admit the patient to treatment. The decision is taken on the basis of an individual clinical assessment, with patient safety as the overriding priority.

*IMPORTANT INFORMATION*

Thermal treatments are medical services and must be carried out on the basis of medical indication and assessment. The information in these FAQs is general in nature and does not replace assessment by a doctor. Admission to treatment, the choice of treatment and the way it is carried out are determined by the spa doctor on the basis of the individual patient’s clinical condition.

• How many holes are there on the golf course?
  The golf course has 9 holes.
  
  
• What is a driving range? Do you have one? How much does it cost?
  A driving range with covered and uncovered tees, a putting green and a pitching green. The cost is €10.00 per day.
  
  
• What are the opening hours for the golf course?
  The opening hours for the golf course correspond to the reception’s opening hours: 8.30–19.30 in summer and 9.00–17.00 in winter.
  
  
• What is the daily green fee?
  The cost varies depending on the time of year. LOW SEASON: from 1 January to 28 February; from 1 July to 31 August; from 16 November to 31 December: €35.00 (weekdays)/€40.00 (public holidays) HIGH SEASON: from 1 March to 30 June; from 1 September to 15 November: €40.00 (weekdays)/€45.00 (public holidays).
  
  
• Are there any discounts on green fees for children? Up to what age?
  The junior rate applies to those aged up to 18:
  LOW SEASON from 1 January to 28 February; from 1 July to 31 August; from 16 November to 31 December
  Weekdays: €25.00 for 9 or 18 holes;
  Public holidays: €30.00 for 9 or 18 holes;
  HIGH SEASON from 1 March to 30 June; from 1 September to 15 November.
  Weekdays: €25.00 for 9 or 18 holes;
  Public holidays: €30.00 for 9 or 18 holes;

• Do hotel guests receive discounts at nearby golf clubs?
  You can view all the golf packages in the ‘Offers’ section. Packages including nearby golf clubs are available all year round.

• How much does a ball token cost?
  A ball token costs 2.50 euros and includes 30 balls.
  
  
• How much does a one-to-one lesson cost? How long does it last?
  A one-hour one-to-one lesson costs €60, whilst a half-hour one-to-one lesson costs €30.
  
  
• Is it possible to hire equipment? What are the costs?
  Yes, you can hire a full set of equipment for €25.00 per day.
  
  
• Do you need to be a member of the FIG (Italian Golf Federation) to start playing golf?
  An FIG membership card is not required for a beginners’ course.
  
  
• Can you play on the course without being a club member or a registered player?
  Yes, you can play without being a club member, but not without being a registered player.
  
  
• Is there a catering service?
  There is both a bar and a restaurant at the clubhouse.
  
  
• Do you have golf buggies available? What is the daily cost?
  Golf buggies are available and the cost is €20 for 9 holes and €30.00 for 18 holes.
  
  
• How many lessons do I need to take to learn to play golf?
  This is very much a matter of personal preference; generally, at least 10 hours of lessons are recommended.
  
  
• Do you need to wear special clothing to play golf?
  You don’t need to wear anything special: please do not wear T-shirts, jeans or tracksuit bottoms. Comfortable clothing is recommended: polo shirts, cotton trousers or technical fabric trousers, provided they are not tracksuit bottoms or jeans. Golf shoes are required on the course.
  
  
• At what age can a child start playing golf?
  Children can start playing golf from the age of 6.
  
  
• Can I go to the driving range on my own?
  As a beginner, you are not allowed to use the driving range on your own.
  
  
• What are the steps to obtaining a handicap?
  To obtain a handicap, you need approval from a golf instructor and must pass a theory test on the rules.
  
  
• At what age can you start playing, and up to what age can you play?
  You can start playing from the age of 6, with no other age limits.
  
  
• Is there somewhere to get changed?
  The club has separate changing rooms for men and women.
  
  
• I’ve never played before – can I go out onto the course?
  Anyone who has never played before is not permitted to go out onto the course.
  
  
• Can I be accompanied by family members who aren’t playing?
  This will be at the discretion of the club office, which, on particularly busy days, will seek to avoid unnecessary crowds that might cause disruption or delays.
  
  

• Do you have bicycles for your guests? What kind and at what cost?
  Yes, the Resort has bicycles of two different types.
  The cost of the muscle bike is 25€ per day p.p. including helmet and padlock. E-bike cost is 35€ per day including helmet and padlock.

• Do you have a bicycle storage? Is there a fee?
  The Resort has a free of charge bicycle storage.
  
  
• Do you have a workshop?
  Yes, the Resort has a fully equipped worksop.
  
  
• Do you have a washing area?
  Yes, the Resort has a washing area available to our guests.
  
  
• Are there any recommended bikes route?
  Yes, for maps and details please refer to the reception or to our Bike Point. 
  
  
• Are there MTB routes?
  Yes, for maps and details please refer to the reception or to our Bike Point. 
  
  
• Is there a workshop for small repairs? 
  Yes, the Resort has a workshop for small repairs.
  
  
• Are there replacement bikes in case of break up?
  Yes, subject to availability, we can replace your bike without oveercharge.
  
  
• Are there any rescue veichles for harder routes? 
  No, the Resort does not have any rescue veichle.
  
  
• Is there a shoe dry cleaning service in case it rains?
  No, we do not offer the shoe dry cleaning service.
  
  

• How many tennis courts are there?
  The Resort has 6 clay courts and 1 Wimbledon-style grass court.

• Do you need to book a court? What are the costs?
  Yes, the court must be booked. The cost is €35 per hour for singles (one vs. one) and €44 per hour for doubles (two vs. two).

• Is special clothing required to use the courts? Can it be rented? At what cost?
  Clothing cannot be rented. A pair of tennis shoes is sufficient. You can rent a racket and a tube of balls for €5 each. A basket of balls costs €7 to rent.
  
  
• Do you organise tennis lessons?
  Individual tennis lessons are available by booking. A booking is required to obtain a quote, as this depends on the player’s level, the duration of the lessons, etc.
  
  
• Do you need to be a member of FIT to use the tennis courts?
  No, you do not need to be a member to use the tennis courts.
  
  
• From what age can you use the tennis court?
  There is no strict age limit; access to the court is at the coach’s discretion. Children aged 5 and over may use the court when accompanied by a parent.

• How can I get to your hotel from the railway station?
  Battaglia Terme railway station is a 5-minute walk from the resort.
  
  
• What is the nearest airport? 
  The nearest airport is Venice Marco Polo, which is about 60 km away.
  
  
• Which motorway exit is closest to the hotel?
  To reach the Resort by car, take the Padua–Bologna motorway and exit at Terme Euganee.
  
  
• How far is the hotel from the nearest bus stop?
  The nearest bus stop is 1.5 km away.
  
  
• Is the hotel far from the town centre?
  The hotel is about a 5-minute drive from the centre of Galzignano and 20 minutes from the centre of Padua.
  
  
• Is it possible to arrange a transfer service to the airport or railway station? How much does it cost?
  The hotel offers a transfer service to and from the airport. Costs vary depending on the number of people and the time of day (daytime or night-time). The service must be paid for directly to the driver.
  
  
• What are the main places of interest near the hotel?
  The hotel is set in a park within the Euganean Hills, a UNESCO MAB Reserve; there are many attractions in the surrounding area to visit, such as the famous Venetian Villas, Padua, Venice, Vicenza and Verona. The hotel offers guests a ‘local expert’ service to organise tours and excursions.
  
  
• Is it possible to hire a car or a scooter?
  Yes, it is possible to hire a car or a scooter. For further information, please contact the bookings office directly on 049 919 5665.

• What is included in the room rates?
  A standard booking always includes accommodation, a buffet breakfast, internet access, access to the Revital Wellness & SPA, the indoor and outdoor thermal pools, and unstaffed outdoor parking.
  
  
• Is there a tourist tax? How much is it per day?
  Yes, the tourist tax is €1.80 per person per night (children under 14 stay free) for the first 5 nights.
  
  
• Which credit cards are accepted?
  The hotel accepts major international credit cards: American Express, Visa and Mastercard.
  
  
• Up to what age do children stay free of charge?
  Children stay free of charge up to the age of 12. During certain periods of the year, special promotions for families are available. For further information, please visit the ‘Offers’ page on our website.